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Size chart

Size Guides

RINGS

VANRYCKE	50	52	54	56
FR	50	52	54	56
UK	J	K	M	O
GER	15.8	16.0	17.0	17.8
CH	10	12	14	16.5
US	5	5.5	6.5	7.5
JP	9	10	13	15

OUR RINGS ARE AVAILABLE IN SIZE 50, 52, 54 AND 56.

SIGNET RINGS

VANRYCKE	44	45	46
FR	44	45	46
UK	F	G	H
GER	14	14.5	15
CH	4	5	6.5
US	3	3.5	4
JP	4	5	7

OUR SIGNET RINGS ARE AVAILABLE IN SIZE 44, 45, 46.

BANGLES

WRIST SIZE IN CM

13,5

14

14,5

15

15,5

16

MASSAI BANGLE

SIZE 1

SIZE 2

MADEMOISELLE

ELSE BANGLE

ONE SIZE

NECKLACES

DEPENDING OF THE MODEL, THE VANRYCKE CHAINS HAVE A DIFFERENT LENGTH. THEY ALSO HAVE AN ADJUSTMENT RING. THE CHAINS MEASURES ARE THE FOLLOWINGS :

40CM WITH AN ADJUSTMENT RING AT 38CM

42CM WITH AN ADJUSTMENT RING AT 40CM

45CM WITH AN ADJUSTMENT RING AT 43CM

50CM WITH AN ADJUSTMENT RING AT 48CM

80CM FOR THE SAUTOIR, WITHOUT ADJUSTMENT RING

FOR ANY OTHER SIZES, PLEASE WRITE US AN EMAIL AT SHOP@VANRYCKE.COM

Care tips

Maintenance tips

VANRYCKE JEWELS ARE MADE OF 18K GOLD AND DIAMONDS.
THEY MUST BE TREATED WITH THE UTMOST CARE. SOME PRECAUTIONS WILL ENABLE YOU TO KEEP IT IN GOOD CONDITION:

- AVOID SHOCKS AS MUCH AS POSSIBLE TO LIMIT SCRATCHES AND SNAGS ON THE STONES WHEN YOU WEAR YOUR VANRYCKE JEWEL.

- AVOID WEARING YOUR VANRYCKE JEWELRY WHEN YOU PRACTICE A SPORT ACTIVITY OR DO A HOUSEHOLD TASK.

- STORE YOUR VANRYCKE JEWEL IN ITS CASE TO PROTECT IT AND PREVENT IT FROM BECOMING TANGLED.

Shipping & Return
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INFORMATIONS

GTU

GENERAL TERMS OF USE

1. PURPOSE OF THE SITE

The site www.vanrycke.com is an e-commerce site accessible via the Internet at the following address: http://www.vanrycke.com. The Vanrycke Site allows Lyie SAS, registered with the Paris Trade Registry under number B 430 269 829 with its head office at 26-28 rue Danielle Casanova - 75002 Paris (hereinafter "Vanrycke") to offer products distributed by Vanrycke (hereinafter the "Vanrycke products") for sale to Internet users browsing the Vanrycke site (hereinafter the "Users").

Use of the Vanrycke Site (hereinafter the "Site") and the purchase of Vanrycke Products (hereinafter the "Products") are subject to these general terms and conditions of the Site (hereinafter the "General Conditions of Use").

When you use the Site, you are bound bty these General Conditions of Use which you are required to respect. Use of the Site also implies acceptance of the Site's security and confidentiality policy (hereinafter the "Security and Confidentiality Policy").

Vanrycke may update these General Conditions of Use at any time. By continuing to use the Site after changes to said conditions have been made, you agree to respect the General Conditions of Use and to comply with the Security and Confidentiality Policy, You can read the current version of the General Conditions of Use by clicking on the "CGU" link.

2. INTELLECTUAL PROPERTY

2.1 Copyright

The Vanrycke Site is fully owned by Vanrycke. The latter holds the intellectual property rights required to put the site online.

While the Site's general structure (graphic guidelines) as well as its context (text, graphics, images), including software, databases and newsletters (hereinafter the "Content") are the property of Vanrycke or third parties authorised to use them and are protected by copyright. Vanrycke grants no licences or other rights other than the right to consult the Site. The reproduction of all or part of the Site and its contents is only permitted for the exclusive purposes of information for personal and private use.

Consequently, in accordance with the provisions of the Intellectual Property Code, any representation, modification, alteration of the Content, by any method and on any media whatsoever, without the express prior authorisation from Vanrycke, is prohibited and constitutes breach of copyright.

Similarly, any unauthorised use of the Site and/or its Content engages the User's criminal and civil liability on the basis of the breach of copyright.

2.2 Distinctive signs

The brand, logo, company name, symbol and Vanrycke domain name mentionned on the site constitute distinctive signs which may not be used without express prior permission from their holder. Thus any partial or total representation and/or reproduction and/or use of these distinctive signs is prohibited and constitutes trademark infringement, in application of the provisions of the Intellectual Property Code.

2.3 Hypertext links

The hypertext links provided in the Site to other sites, and generally to any resources existing on the Internet, shall not engage Vanrycke's responsibility.

Any creation of links to the Site, any framing of the Site and, more generally, any use of the Content, is subject to prior express authorisation from Vanrycke which may be revoked at any time at the sole dfiscretion of the latter. Vanrycke reserves the right to request the removal of any link to the Site which have not been, or will no longer be, authorised and to request compensation for the damage suffered due to this.

3. CONFIDENTIALITY AND SECURITY POLICY OF THE SITES

Respect for privacy is key for Vanrycke. This Policy relating to respect for privacy informs you of the conditions in which your personal information is processed and used.

The Site's Confidentiality and Security Policy governs the use of personal information that you agree to communicate to Vanrycke on the Site. Vanrycke may modify its Confidentiality and Security Policy at any time.

If you decide to use the Site, you agree that Vanrycke collects, uses and discloses information about yourself including personal and financial information in the conditions defined hereinafter.

3.1 Information collected

You may use the Site without providing Vanrycke with any personal information. However, it will be nrecessary for you to provide some information, including:

- your name, address, phone number and email address if you wish to receive information from Vanrycke.
- certain financial information (such as your bank card or credit card number) if you decide to buy Products offered on the Site, for the payment of Products ordered and the processing of your order.

The personal data that Varycke collects is collected, processed, saved and stored in accordance with the legal provisions in force in France. Your personal information is kept for 10 years. In terms of banking details, Vanrycke never has access to confidential information relating to the Client's payment method.
Only STRIPE and PAYPAL process this financial transaction and remains in posession of confidential information. You can also send an email at any time requesting that Vanrycke deletes the personal information about you as soon as your order has been processed and delivered. Vanrycke may collect non-personal information on you even if you do not buy any Product on the Site (see "Cookies").

3.2 Newsletter

Vanrycke also gives you the option of receiving information that may interest you, including information on the brand and products, by subscribing to the newsletter. If you wish to stop receiving this information, you can click on "Unsubscribe" in the newsletter at any time.

3.3 Use of the information collected

Vanrycke may communicate the information you provide on the Site notably to the carrier responsible for delivering your order. Thus, in order to verify information about you, authenticate payments and process orders, Vanrycke may communicate certain financial and other information provided by you to third parties responsible for the provision or credit quality, payment or others.

As Vanrycke does not control the confidentiality policies or parctices of third parties to whom it communicates information on the Site's Users, this Confidentiality and Security Policy does not cover the use or disclosure of this information by these third parties.

3.4 Cookies

Vanrycke reserves the right to use cookies or similar systems to facilitate the Site's navigation and personalise the information which appears there. Vanrycke also reserves the right to use cookies and similar systems to collect information on the Site's Users, such as IP address, Internet browser type and the operating system used and/or the website's pages visited by the Users, for statistical and security purposes. Vanrycke may collect this information in order to control the Site's use and to improve certain aspects thereof.

Most browsers automatically accept cookies but they can also be configured nolt to accept them or to indicate the sending of cookies. We do not recommend disabling this function as this will prevent you from moving freely from page to page and from benefitting from all of the Site's features.

For for information on cookies and their use, you can consult the dossier from the French Dataprotection Authority at the following address: http://www.cnil.fr.

3.5 Security

All financial information you provide on the Site is stored on the secure sites STRIPE and PAYPAL. Transactions concluded on the Site are protected by an encryption process. However, please be aware that no data transmission over the Internet is 100% secure and that all infiormation communicated online may potentially be intercepted and used by people other than the intended recipient.

3.6 Modifications and updates made to the Confidentiality and security policy

By using the Site, you accept the collection, use and disclosure of your information described in this Confidentiality and Security Policy. In case of modifications or updates, the revised Confidentiality and Security Policy will be put online on the Site with mention of the date of the last update.

3.7 Modifications and access to your personal information

Any personal data is subject to the provisions of modified law n° 78-17 of 6th January. Therefore, you have the right to access, rectify or delete data about yourself processed by Vanrycke. If necessary, you should inform Vanrycke of any updates or chnages to your information, including details relating to your postal address and/or email address so we can send your orders to the correct address and contact you about the latter if need be.

4. LIMITATION OF LIABILITY

Vanrycke cannot, in any case, be held liable to you or a third party for any indirect, accidental, special or accessory damage - which includes, without this being exhaustive, any loss of earnings or other indirect loss resulting from your use of the Site or your inability to use it, even if Vanrycke has been informed of the possibility of this damage.

5. ABSENCE OF GUARANTEE

Vanrycke cannot guarantee that the Site is free from viruses, data deletion programmes or other destruction material and that the information contained on the Site is accurate, complete or up to date.

The Site may contain technical inaccuracies or other errors; Vanrycke cannot guarantee the correction of these errors. The Site and its Content is presented "as is" and "according to availabilities". Vanrycke expressly excludes any guarantees any guarantee of any nature, express or explicit, and notably, without this list being exhaustive, any implicit guarantees of the compliance or appropriation of the Site or its Content for a standard or specific use, their quality or the lack of infringement of any provision thereof.

6. APPLICABLE LAW – DISPUTES

These General Conditions of Use are governed and interpreted in accordance with French law without regard to pronciples of conflicts of laws. These General Conditions of Use are written in French.

In case of dispute, the French courts have exclusive jurisdiction and you agree to accept their exclusive jurisdiction.

VERSION FROM 07/24/2020

GTC

TERMS AND SALES CONDITIONS

You would like to place an order on the website www.vanrycke.com.
We invite you to consult the General Conditions of Sale that you agree to accept when placing your order.

ARTICLE 1. PURPOSE - ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE

1.1 These general conditions of sale define :

- both the conditions of sale on the website www.vanrycke.com from which the products distributed by Vanrycke are sold (hereinafter the "Vanrycke Products") to natural or legal persons for their personal use, as well as the rights and obligations of the parties born from the online sale.

The Vanrycke Site is referred to as the "Site". Vanrycke products are referred to as the "Products".

These General Conditions of Sale are concluded between a natural or legal person wishing to make a purchase using the Site (hereinafter the "Client") and Lyie SAS the full coordinates of which are as follows:

- LYIE SAS,

A Simplified Joint Stock Company, listed in the Paris Trade and Companies Registry under number B 430 269 829, Intra-Community VAT FR41430269829, and with its head office located at 26 28 rue Danielle Casanova – 75002 Paris (Hereinafter "Vanrycke").

Therefore, by ordering a Product from the Site, the Client recognises that:
- they have full legal capacity
- by ordering a Product from the Site, they are concluding a contract with Vanrycke directly
- their order is governed by these General Conditions of Sale which the Client declares to accept without restriction or reservation. All orders imply unreserved acceptance of these General Conditions of Sale. This acceptance is in no way dependent upon a handwritten signature on the Client's part. In accordance with the provisions of articles 1316-1316-4 of the Civil Code, it is reminded that validation of the order form as specified in Article 3 constitutes an electronic signature which has the same value as a handwritten signature between the Parties.

1.2 Any other specific condition or any other specific document contained in documents provided by the Client (including the order) may not prevail over these General Conditions of Sale without prior express written agreement from Vanrycke.

It is specified that the Client may save or print these General Conditions of Sale on the condition that they are not modified.

1.3 Vanrycke reserves the right to modify these General Conditions of Sale. The Client will be informed of any new version of the latter on the Site; it is the Client's responsibility to take note of any changes.

The online version of the General Conditions of Sale on the Site shall prevail, where applicable, over any other version of said General Conditions of Sale with the exception, in accordance with common law, of modification that may have occurred after an order from the Client.

1.4 Consultation of the Site by the Client is also governed by the General Conditions of Use which can be accessed by clicking here and which the Client declares to accept without restriction or reservation.

ARTICLE 2. PRODUCTS

2.1 Presentation and description of the Products

On its website, Vanrycke presents various Products for sale, along with their detailed descriptions contained in the "details" appearing on the site, offering the Client the chance to find out, before placing an order, the key characteristics about each Product that they may buy from the Site and this in accordance with the provisions of article L.111-1 of the Consumer Code.

The information mentioned in each product "details" section is provided by Vanrycke's manufacturing and communication department.

In this respect, Vanrycke takes the utmost care to ensure that the colour, design and presentation of the Products, photos that are displayed on the website, are faithful to the original Products.

However, given the method of presenting the Products on the website, it is possible that the appearance perceived by the Client of the photographic representation of the Products does not correspond exactly to the product itself . It should also be noted that the weights indicated on the Products may vary due to the artisanal character of the manufacturing process. The photos, texts, graphics, information reproduced and illustrating the Products does not fall within the contractual scope. Vanrycke cannot be held responsible in the event of a manifest error between the products' characteristics and their representation.

2.2 Product availability

The Products offered for sale by Vanrycke are those that appear on the Site at the time of their consultation by the Client and within the limit of stock availability. Vanrycke reserves the right, at any time, to modify or cease to offer the Products offered on the Site; these changes will, however, have no affect on the orders accepted by Vanrycke before these changes were applied.

2.3 Product prices

The prices applicable are those indicated in the Site at the time when the Client places their order.

The prices are indicated in Euros inclusive of all taxes. The prices are subject to French Value Added Tax (VAT) applicable on the order date.

The Client is informed that delivery costs are charged on top of the price of the Products and that these costs will be specifically indicated on the order summary and in the order confirmation email.

At any moment and without notice, Vanrycke reserves the right to modify the price of the Products without these changes having an effect on any orders having been accepted by Vanrycke before these changes were applied.

ARTICLE 3 - PRODUCT ORDERING AND PAYMENT PROCESS

3.1 Ordering a product

3.1.1 While browsing the Site, the Client has the opportunity to freely take note of the Products offered for sale on the Site at the time of their consultation.

In order to place an order, the Client clicks on "Add to shopping bag" on the right of the Products.

Each new addition to the basket will be indicated to the Client by means of a specific pop-up indicating the name of the item selected and mentioning "added to cart".

At any moment, the Client may :
- obtain a summary of the Products they have selected or modify their order by clicking on the cart accessible on each page.
- complete their Product selection and pay for their order by clicking on "Secure checkout now".

To pay for the Products they have selected, the Client clicks on "Checkout". An order summary will then appear on the screen. If the list shown matches the Products selected, the Client validates the summary by clicking on "Proceed to checkout".

3.1.2 Once the Product selection is complete, the Client shall provide their details by completely the form provided accurately.
The Client agrees to indicate:

-their surname(s), first name(s) and email address. Said email address must be perfectly valid and in a perfect state of operation.

-a postal billing address and an address where the delivery can be made during business hours Monday to Friday for mainland France, including Corsica, Monaco, Germany, Austria, Australia, Belgium, Bulgaria, Canada, Cyprus, Denmark, Spain, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Holland, Poland, Portugal, Czech Republic, Romania, Slovakia, Slovenia, Sweden, United Kingdom and United States.

3.1.3 Once the form is complete, an order summary will summarise all of the information related to this order, including: the nature, quantity and price of the Products, the total amount (including transport costs) of the order, the Client's contact information, the delivery and billing addresses.

3.1.4After being notified of their order's status, the Client will be invited either to:

-click "Proceed to ckeckout" to proceed to pay for their order
-or click on the right menu to add more Products to the order

The items of the order may be modified in the summary page by clicking on "Checkout". The delivery address may also be changed at any time by accessing "My account" or by changing the latter directly on the "delivery" page in the payment process.

3.1.5 The Client will then be redirected to a secure webpage (STRIPE, ALMA or PAYPAL platform) from where they will be asked to proceed to the payment of their order under the conditions and terms of article 3.2 of these General Conditions of Sale.

3.1.6 The data saved by Vanrycke is proof of all transactions concluded between Vanrycke and the Client. In case of a dispute between the Parties relating to a transaction made on the Site, the data saved by Vanrycke is considered to be an irrefutable proof of the content of the transaction. Order forms and invoices are saved on a reliable and sustainable media able to be used as proof.

3.2 Payment for the order

3.2.1 Payment
Payment for the Products ordered takes place immediately over the Internet according to the instructions given for this purpose during the order validation process.

Payment will be made exclusively in Euros by bank card (debit card, Visa, MasterCard or Amex), Paypal or ALMA's payment in 3 times, to the exclusion of any other payment method. Vanrycke uses secure payment platforms with STRIPE, PAYPAL and ALMA and therefore never has access to confidential information related to the Client's payment method. In order to proceed with the payment due, the Client shall provide their bank card number, the expiry date , and when applicable, the CVV number or paypal account information.

Therefore, the Client guarantees to Vanrycke that it has any permissions that may be required to use the payment method chosen at the time of validation of their order.

In the event that the bank declines the payment, the order will be automatically cancelled. Once payment is made for the order, a payment receipt will be automatically sent to the Client by email via the financial entity selected by Vanrycke. The Client is informed that their bank account will be debited of the order amount paid when the payment was done.

3.2.2 Secure Payment
Payments to Vanrycke shop are made via PAYPAL, STRIPE or ALMA payment systems and are 100% secure.

3.3 Order conformation

3.3.1 Once payment has been done, an order and payment confirmation will be sent to the Client automatically by email.
These confirmations will include the following information :
- order reference
- order summary (name of the Product(s) ordered, quantity, price)
- total order amount including all taxes
- delivery charges
- delivery address.
- billing address.

3.3.2 In accordance with the provisions of article L.122-1 of the Consumer Code, Vanrycke shall have the right to refuse any abnormal order, an order placed in poor faith or an order unpaid due to the fraudulent use of a bank card.

ARTICLE 4 - DELIVERY AND RECEIPT OF THE ORDER

Vanrycke retains ownership of the Products ordered until full payment of the corresponding price is received.

4.1 Delivery to the Client

The Products will be delivered to the delivery address provided by the Client at the time of their order; said address will appear in the order confirmation email.

The Products ordered by the Client on the Site will be delivered exclusively in mainland France, including Corsica, Monaco, Germany, Austria, Australia, Belgium, Bulgaria, Canada, Cyprus, Denmark, Spain, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Holland, Poland, Portugal, Czech Republic, Romania, Slovakia, Slovenia, Sweden, United Kingdom and United States.

The Client may track their order's delivery progress via a hypertext link providing access to a website which will be communicated in the email confirming shipping of their order. They may also access this information on the section "My orders" of their personal account of the Site.
To find out about the costs and lead times offered by our carriers, please consult the information provided in article 4.2 below.

4.2 Zones, delivery charges and times

Vanrycke delivers to the countries mentioned in article 4.1 above and uses UPS or Colissimo as its carrier (except for ribbons set which are sent with the French Post). Two delivery options are offered with UPS : Standard and Express Saver. To find out about the charges according to the client's geographical zone and the shipping time, please refer to the tables below.

FRENCH POST FOLLOWED LETTER

COUNTRY	TARIFF	DELIVERY TIME (INDICATIVE)
FRANCE	2 €	2 WORKING DAYS
INTERNATIONAL	4 €	4 WORKING DAYS

UPS SHIPPING TARRIFS - EUROPEAN UNION

	STANDARD		EXPRESS SAVER
COUNTRY	RATE	DELIVERY TIME (IN WORKING DAYS)	RATE	DELIVERY TIME (IN WORKING DAYS)
GERMANY	FREE	2 to 3	35 EUR	1
AUSTRIA	FREE	2 to 4	35 EUR	1
BELGIUM	FREE	1 to 2	35 EUR	1
BULGARIA	FREE	5 to 6	65 EUR	1
CYPRUS*	FREE		65 EUR	2
CROATIA	FREE	3 to 5	60 EUR	1
DENMARK	FREE	2 to 3	35 EUR	1
EIRE	FREE	2 to 3	35 EUR	1
SPAIN	FREE	2 to 3	35 EUR	1
ESTONIA	FREE	5 to 6	65 EUR	1
FINLAND	FREE	4 to 6	55 EUR	1
FRANCE (CORSICA)*	FREE	5 to 7	50 EUR	3
FRANCE METROPOLITAN	FREE	2 to 3	20 EUR	1
GREECE*	FREE		35 EUR	1
HUNGARY	FREE	3 to 4	60 EUR	1
ITALIA	FREE	2 to 5	35 EUR	1
LATVIA	FREE	5 to 6	65 EUR	1
LITHUANIA	FREE	5 to 6	65 EUR	1
LUXEMBOURG	FREE	2 to 3	35 EUR	1
MALTA*	FREE		65 EUR	1
NETHERLANDS	FREE	2 to 3	35 EUR	1
POLAND	FREE	2 to 3	60 EUR	1
PORTUGAL	FREE	2 to 3	35 EUR	1
CZECH REPUBLIC	FREE	2 to 3	60 EUR	1
ROMANIA	FREE	4 to 5	65 EUR	1
SLOVAKIA	FREE	4 to 5	60 EUR	1
SLOVENIA	FREE	2 to 3	60 EUR	1
SWEDEN	FREE	3 to 6	55 EUR	1

* STANDARD TARRIFS NON EXISTANT

TRANSPORT TARIFF OUTSIDE EUROPEAN UNION ZONE

	COLISSIMO Orders which contains diamonds		UPS Orders which do not contains diamonds / Only gold
COUNTRY	RATE	DELIVERY TIME (IN WORKING DAYS )	RATE	DELIVERY TIME (IN WORKING DAYS )
AUSTRALIA	FREE (Customers are responsible for all duties, taxes and customs fees)	7 to 12	/	/
CANADA	FREE (Customers are responsible for all duties, taxes and customs fees)	7 to 12	/	/
UNITED KINGDOM	FREE (Customers are responsible for all duties, taxes and customs fees)	5 to 10	FREE (Customers are responsible for all duties, taxes and customs fees)	3 to
UNITED STATES	FREE (Customers are responsible for all duties, taxes and customs fees)	5 to 10	/	/

Vanrycke do not work with any tax refund company. Thus, we will not accept any demand regarding tax refund.

4.3 Shipping times for the Products

Shipping will take place no later than three (3) business days following order confirmation, with the exception of a contrary provision which the Client will be informed of before placing their order, indicating an average shipping time.

4.4 Delivery delays

Due to the actual situation, even if everything is done to ship the orders in time, UPS is not able to guarantee any delays. Consequently, no refund will be accepted on the basis of a late delivery.

Any delivery delay should be communicated by the Client to Vanryckeby e-mail as soon as possible. Vanrycke will then open an investigation with the carrier used for the delivery.

The Client will have the right to cancel their order if delivery of the latter exceed more than seven (7) business days after the delivery date initially given by our carrier. This will be done provided that the reason of the delay is not due to the Client or to a case of force majeure.

Under the exercise of the right to cancel or the conclusion of the search carried out by Vanrycke confirming the package's loss, Vanrycke will process a refund in favour of the bank account debited when the order was placed, as soon as possible, to the exclusion of any other compensation, other than a resent of the Products. This will be done at Vanrycke own expense if the order has not been cancelled by the Client.

In the event of a partial delivery of the order, the delivery will be made in several parts and this right only concerns the balance of the order not delivered.

4.5 Receipt of Products by the Client

Each delivery is deemed to be complete at the time of the Products is made available to the Client by the carrier, notified by the tracking system used by the carrier. No dispute relating to the delivery itself will be possible if the package appears as delivered, the carrier's IT system being admissible.

It is the Client's responsibility to check immediately, at the time of receipt of the Products, the conformity and integrity of the Products delivered.

Without prejudice to the period the Client has to exercise their right to cancel their order as specified in article 5 below, it is up to the Client to verify the shipments upon arrival and to communicate any reservations or claims to the carrier which appear to be justified in the event of delay, breakage or loss.

In addition, in accordance with article L. 133-3 of the Commercial Code, any reservations must be confirmed by a registered letter to the carrier within three (3) days following receipt.

At the same time,any reservation of this type must also be notified to Vanrycke's Client Service Department, whom contact information appears on the Site. In this respect, the Client will attach a copy of the claim sent to the carrier.

ARTICLE 5 - THE CLIENT'S RIGHT OF WITHDRAWAL

In accordance with the provisions of article L.121-20 of the Consumer Code and subject to the assumptions referred to in article L. 121-20-3 of the said Code,if the the Client isnot satisfied he has a 14-day right of withdrawal from the date of receipt of the order to return the Product ordered.

The client has to send an email to shop@vanrycke.com and indicate the reason of his desire to return his article(s).

Exchange

IF THE CLIENT CHANGE HIS MIND AND DECIDES TO RETURN HIS ORDER TO EXCHANGE IT FOR ANOTHER SIZE, HE HAS UP TO 14 DAYS FROM RECEIVING HIS ORDER TO ARRANGE HIS RETURN.

TO ARRANGE THE RETURN:

THE CLIENT HAS TO SEND A MESSAGE TO SHOP@VANRYCKE.COM INDICATING THE REASON OF THIS RETURN DEMAND. THE CLIENT WILL RECEIVE A CONFIRMATION EMAIL WITH A UPS RETURN LABEL.HE WILL HAVE TO STICK THE UPS RETURN SLIP ON IT. THE PACKAGE WILL BE INSURED AGAINST THEFT OR DAMAGE THROUGHOUT ITS JOURNEY TO VANRYCKE'S WORKSHOP.THE CLIENT WILL HAVE TO CONTACT UPS TO SCHEDULE PACKAGE REMOVAL ON WWW.UPS.COM

ALL THE PIECES MUST BE RETURNED IN THEIR ORIGINAL PACKAGING WITHOUT BEING WORN OR DAMAGED.

Refund

IN THE CASE OF A REFUND VANRYCKE PRODUCT MUST BE RETURNED COMPLETE, IN PERFECT CONDITION AND IN ITS ORIGINAL PACKAGING. THE RETURN OF THE PACKAGE IS THE RESPONSIBILITY OF THE CUSTOMER. THIS MUST BE RETURNED BY TRACKED PARCEL. UNDER THESE CONDITIONS, VANRYCKE UNDERTAKES TO REFUND THE CUSTOMER, WITH THE EXCEPTION OF TRANSPORTATION COSTS, TO THE BANK ACCOUNT DEBITED AT THE TIME OF ITS ORDER. THIS WILL OCCURE WITHIN A MAXIMUM PERIOD OF THIRTY 30 DAYS, FROM THE RECEIPT OF THE PRODUCT. IN THE EVENT OF ABNORMAL OR ABUSIVE RETURNS, VANRYCKE RESERVES THE RIGHT TO REFUSE A SUBSEQUENT ORDER.

WARNING - For any demand of exchange or refund coming from Australia, Canada, United Kingdom or United States, taxes and custom fees will have to be paid by the customer. Any additional fees Vanrycke could have to pay to get the order back will be deducted from the refund. Please send an email to shop@vanrycke.com for any further questions.

ARTICLE 6 - NON-COMPLIANT PRODUCT(S)

6.1. Right of compliance and warranty

Vanrycke guarantees respectively that the brand's Products comply with the use for which they are intended and do not present any faults or hidden defects making them dangerous or unsuitable for their normal use.
In the case of a Product not complying with the information given during presentation of the Products on the Site, and in accordance with article L.211-5 of the Consumer Code, or if these Products present hidden defects referred to in article 1641 of the Civil Code, the Client will receive a refund within thirty (30) days of the date on which the Product is received, subject to respect of the conditions mentioned below.

6.2. Right to return

In the event that a non-compliant Product is received, the Client is allowed to return the non-compliant Product to Vanrycke within fourteen (14) days from the moment the Product has been received. In this respect, it is specified that Vanrycke does not accept packages sent postage due and that the Product must be returned in its original condition and packaging. The Client will attach the return form and prepaid UPS return slip to the package. Vanrycke will inspect the Product for non-conformity and if thie non-conformity is confirmed the Client will be refunded.

The refund will be made to the bank account debited when the order was placed within thirty (30) days after Vanrycke reception of the non-compliant Product. This refund will also include the refund of the initial delivery costs if all the Products delivered are returned. If only part of the order is returned, the initial delivery costs will not be refunded.

All risks related to the Product's return shall remain the Client's responsibility.

ARTICLE 7 - VANRYCKE'S RESPONSIBILITY

Vanrycke's responsibility will not be engaged for any inconveniences or damages inherent to the use of the Internet network, notably a break in service, the occurrence of bugs, an external attack or the presence of computer viruses.
Vanrycke cannot be held responsible in the event of a breach of any of its obligations respectively subscribed, as defined herein, due to a case of force majeure.
Without prejudice to the provisions in the previous paragraphs, Vanrycke's responsibility, in the terms of these General Conditions of Sale, cannot be joint in all circumstances and cannot exceed a sum equal to the sums paid or payable during the transaction at the origin of said responsibility for Vanrycke products, regardless of the cause or form of the action concerned.

ARTICLE 8 - INTELLECTUAL PROPERTY

In accordance with the laws governing intellectual property rights or other similar rights, the Vanrycke Site and all the elements, models, photos, texts, illustrations, logos, graphics etc., found on said Site along with their compilation are, respectively, the exclusive property of Vanrycke with the latter not granting any licence or any other rights to the Client other than the right to consult the Site.
The reproduction or use of all of part of these elements is only authorised for information purposes for personal and private use; any reproduction or use of copies made for other purposes is expressly prohibited. Neither the Site, in full or in part, nor its contents can be used, reproduced, duplicated, copied, transferred, made accessible, modified or used in any other manner, in full or in part, for any purpose whatsoever without prior written authorisation from Vanrycke. Any other use constitutes a forgery.

ARTICLE 9 - DATAPROTECTION

9.1 Information collected

The completion of personal information collected in the context of distance selling is compulsory as this information is required to process and deliver the orders as well as for the establishment of invoices. This information is strictly confidential. Failure to provide this information implies the automatic refusal of the order.
In accordance with law n°78-17 of 6th January 1978 concerning computers,
files and freedoms, modified by Law n°2004-81 of 6th August 2004 (hereinafter "Data protection Act", the processing of personal information collected on the Site has been the subject of a declaration to the French Data protection Agency (declaration n°1780350). The Client has the right to access, modify, rectify and delete information about them.
To exercise these rights, the Client may, if they so wish, send a letter or email to the Client Services Department the coordinates for which can be found by clicking here providing details of their identity (surname, first names, email address, photocopy of an identity document) - in accordance with the first paragraphs in articles 39 and 40 of the French Data protection Act.
Vanrycke agrees to process any such requests as soon as possible after their receipt.

9.2. Use of the information collected

Vanrycke may communicate information provided by the Client on the Site to third parties providing services to the Sites. Thus, in order to verify information about the Client, authenticate payments and process orders, Vanrycke may communicate certain financial and other information provided by the Client to third parties responsible for the provision of credit quality, payment or others.
Vanrycke also reserves the right to send its newsletter to Clients having an account on the Site. To stop receiving these newsletters, just click on the "Unsubscribe" link at the bottom of the page.

ARTICLE 10 - FORCE MAJEURE

Neither the Client nor Vanrycke can be held responsible for the total or partial non-execution of their obligations if this non-execution is due to unforeseeable circumstances or the occurrence of an element constituting force majeure such as, and without this list ebbing exhaustive, flood, fire, storm, lack of raw materials, transport strike, partial or total strike or lock-out with these different elements being assessed with respect to the applicable case law.
The party having been affected by such events must inform the other party as soon as possible and no later than five (5) working days after the occurrence of this event.
In which case, the Client and Vanrycke agree to meet as soon as possible to determine the terms of execution of the order for the duration of the case of force majeure.

ARTICLE 11 - PARTIAL NON-VALIDATION

If one or more stipulations in these General Conditions of Sale are held to be invalid or declared as such in application of a law, regulation or following a definitive decision from a competent court, the other stipulations shall retain their force and scope.

ARTICLE 12 - NON-WAIVER

The fact that one of the parties to these General Conditions of Sale has not demanded the application of any clause whatsoever, permanently or temporarily, cannot in any case be considered as a waiver of this party's rights arising from said clause.

ARTICLE 13 - ENTIRETY OF THE CONTRACT

These General Conditions of Sale, the General Conditions of Use and the order summary sent to the Client form a contractual whole and constitute the entirety of contractual relations concluded between the Parties.
Generally speaking, it is expressly agreed between Vanrycke and the Client that emails between both parties are admissible along with automatic back-up systems used on the Site, notably when it comes to the nature and date of the order.
The Client may access, if necessary, in accordance with common law, the electronic contract concluded between the Client and Vanrycke.
To do this they must contact the Client Services Department by email providing all the information required, notable the order number and their contact details.

ARTICLE 14 - APPLICABLE LAW - DISPUTES

The law applicable to these General Conditions of Sale and related orders is French Law, to the exclusion of the Vienna Convention on Contracts for the International Sale of Goods.
Subject to contrary provisions in the civil procedure code, any dispute that may arise relating to the validity, interpretation or execution of these general conditions of sale and which cannot be settle amicably by the parties to the present, will be subject to the FRENCH courts, notwithstanding the plurality of PARTIES, JUDGEMENTS or expertise.

VERSION FROM 08/07/2021

LEGAL NOTICE

Legal Notice

Editeur du Site

Site conçu et édité par Kercambre, Lyie SAS au capital de 7622.45€ Siège social : 26-28 rue Danielle Casanova – 75002 Paris – Tel : 0142234414. RCS de Paris : 430 269 829 TVA : FR41430269829

Directeur de la Publication

Stéphane Vanrycke, président

Hébergeur du Site Internet

Shopify solution de e-commerce.
www.shopify.com

C.N.I.L

Déclaration n°1780350

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