Shipment and return

Due to the actual situation, even if everything is done to ship the orders in time, UPS is not able to guarantee any delays. Consequently, no refund will be accepted on the basis of a late delivery. Thank you for your understanding.

 

Delivery

Vanrycke accepts online orders for delivery in the countries listed in the table below.

Vanrycke delivers uses the French Post for the delivery of only ribbons and UPS for all other deliveries.

Two different kind of delivery are available with UPS : Standard and Express. Please refer to the folowing table to discover the applicable tariff and the delivery time depending on your geographical zone. 

The shipping fees are free for all orders delivered with UPS standard .

All orders placed after 5pm from Monday to Thursday will be processed the next day. All orders placed on Saturday, Sunday and after 2:30pm on Friday will be processed on Monday. 

 

FRENCH POST FOLLOWED LETTER

COUNTRY

TARIFF

DELIVERY TIME (INDICATIVE)

FRANCE

2 €

2 WORKING DAYS

INTERNATIONAL

4 €

4 WORKING DAYS

 

UPS TRANSPORT TARIFF

COUNTRY

TARIFF STANDARD

DELIVERY TIME UPS STANDARD
(IN WORKING DAYS)

TARIFF EXPRESS

DELIVERY TIME UPS EXPRESS
(in working days)

GERMANY

FREE

2 to 3

35 €

1

AUSTRIA

FREE

2 to 4

35 €

1

BELGIUM

FREE

1 to 2

35 €

1

BULGARIA

FREE

5 to 6

65 €

1

CYPRUS

FREE

65 €

2

CROATIA

FREE

3 to 5

60 €

1

CZECH REPUBLIC

FREE

2 to 3

60 €

1

DENMARK

FREE

2 to 3

35 €

1

EIRE

FREE

2 to 3

35 €

1

ESTONIA

FREE

5 to 6

65 €

1

FINLAND

FREE

4 to 6

55 €

1

FRANCE (CORSE)

FREE

 5 to 7

50 €

3

FRANCE 

METROPOLITAN

FREE

2 to 3

20 €

1

GREECE

FREE

35 €

1

HUNGARY

FREE

3 to 4

60 €

1

ITALY

FREE

2 to 5

35 €

1

LATVIA

FREE

5 to 6

65 €

1

LITHUANIA

FREE

5 to 6

65 €

1

LUXEMBOURG

FREE

2 to 3

35 €

1

MALTA

FREE

65 €

1

NETHERLANDS

FREE

2 to 3

35 €

1

POLAND

FREE

2 to 3

60 €

1

PORTUGAL

FREE

2 to 3

35 €

1

ROMANIA

FREE

4 to 5

65 €

1

SLOVAKIA

FREE

4 to 5

60 €

1

SLOVENIA

FREE

2 to 3

60 €

1

SPAIN

FREE

2 to 3

35 €

1

SWEDEN

FREE

3 to 6

55 €

1

 

You can track your order thanks to the link available in your order confirmation email.

 

Return for exchange

If you change your mind and decide to return your order to exchange it for another size you have up to 14 days from receiving your order to arrange your return.

To arrange your return:

  • Send a message to shop@vanrycke.com and indicate the reason of this return. 
  • You'll receive a confirmation email with a UPS return label.

  • Stick the ups return slip on it. Your package will be insured against theft or damage throughout its journey to our workshop.

  • Contact ups to schedule your package removal on WWW.UPS.COM

    • All the pieces must be returned in their original packaging without being worn or damaged.


    Refund

    For any demand of refund, the cost of the return has to be borne by the client.The customer is responsible of the parcel until its delivery to our warehouse.

    We have up to 3 working days to accept or refuse the return.

    If the return is accepted, we have a maximum of 30 days to proceed to the refund of the purchase. A confirmation email will notify you that the refund has been accepted.

    All pieces must be returned in their original packaging without being worn or damaged. Otherwise, we reserve the right to refuse the refund and send you back the jewel.